Refund policy

We want you to love your purchase! If you are not completely satisfied, you may return your items within 7 days of receiving your order for a full refund.

  1. Return Conditions:
    • Items must be unworn, unwashed, and in their original condition with tags attached.
    • Sale items are final sale and cannot be returned.
    • Items returned after 7 days will not be accepted, and refunds may take up to 30 business days to process.
  2. How to Return an Item:
    1. Contact our customer service team at support@amarae.io to initiate the return process.
    2. You will receive a return authorization number and instructions on how to return your item(s).
    3. Pack the item(s) securely in the original packaging, if possible.
    4. Ship the return package to the address provided by our customer service team.
  3. Refunds:
    • Refunds will be processed within 30 business days of receiving the returned item(s).
    • Refunds will be issued to the original form of payment.
    • Original shipping charges are non-refundable.
  4. Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt.
    • We will arrange for a replacement or refund.
  5. Contact Information:

    For any questions or concerns regarding returns, please contact us at support@amarae.io

If you have any questions about this Privacy Policy, the practices, or your dealing with our Sites, please contact us at support@amarae.io and your inquiry will be dealt with as soon as possible.