Refund policy
We want you to love your purchase! If you are not completely satisfied, you may return your items within 7 days of receiving your order for a full refund.
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Return Conditions:
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Sale items are final sale and cannot be returned.
- Items returned after 7 days will not be accepted, and refunds may take up to 30 business days to process.
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How to Return an Item:
- Contact our customer service team at support@amarae.io to initiate the return process.
- You will receive a return authorization number and instructions on how to return your item(s).
- Pack the item(s) securely in the original packaging, if possible.
- Ship the return package to the address provided by our customer service team.
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Refunds:
- Refunds will be processed within 30 business days of receiving the returned item(s).
- Refunds will be issued to the original form of payment.
- Original shipping charges are non-refundable.
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Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt.
- We will arrange for a replacement or refund.
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Contact Information:
For any questions or concerns regarding returns, please contact us at support@amarae.io
If you have any questions about this Privacy Policy, the practices, or your dealing with our Sites, please contact us at support@amarae.io and your inquiry will be dealt with as soon as possible.